Refund policy

✦ Trust Vis™ — Return & Refund Policy

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Returns

We want you to be satisfied with your purchase. If you are not completely happy with your order, you may request a return within 14 days of delivery.

To be eligible:

• Items must be unused and in their original condition.
• Products should be returned with their original packaging.
• Proof of purchase may be required.
• Return shipping costs are generally the customer’s responsibility unless the item arrived damaged, defective, or incorrect.

Refunds

Once your return is received and inspected, we will notify you of the outcome.

Approved refunds will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Non-Returnable Items

Certain products may not be eligible for return for hygiene, safety, or other legal reasons. We will clearly communicate any applicable restrictions.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us as soon as possible with your order details and supporting photos.